Police Federation Industrial Planning Tool

Managed Services

Technology Stack

Client

Police Federation of Australia (PFA)

Industry

Public Sector, Union

Location

Australia

Date

July 1, 2024

Background

The Police Federation of Australia (PFA) is the national body that brings together members of the eight state, territory, and federal police associations and unions across the country. With over 65,000 members, the PFA required an easy-to-use web-based application to compare and contrast industrial agreements between jurisdictions on crucial conditions such as leave and pay. This tool would empower industrial officers to better represent their members during negotiations with State and Territory Governments.

The existing system was outdated, difficult to use, and expensive to modify, necessitating a more efficient and user-friendly solution.

Engagement and Approach

OSKY, having a long-standing relationship with the PFA and supporting many of their websites and applications, was the natural choice for this project. Our approach involved:

  • Collaborating with the PFA through workshops to gather detailed business requirements.
  • Conducting a UX and design process to establish business rules, user experience, and application design.
  • Building an extendable and robust application that meets PFA’s current and future requirements.

The Outcome

OSKY continues to strengthen our relationship with the PFA by not only supporting their public-facing online presence but also by enhancing their internal operations. The Industrial Planning Tool helps PFA staff provide better outcomes for police across Australia and New Zealand more efficiently through a custom-built online tool.

Benefits

  • Improved Productivity: The new tool increases productivity by providing a user-friendly interface and streamlined processes.
  • Enhanced Representation: The comparison tool ensures industrial officers can better advocate for police officers’ conditions.
  • Secure and Accessible: The application’s secure and responsive design ensures it is accessible and safe to use across various devices.

Testimonial

“The Industrial Planning Tool developed by OSKY has revolutionised our ability to compare and manage industrial agreements across jurisdictions. It is an invaluable resource that helps us better serve our members and negotiate effectively with state and territory governments.”

– Maree McGuane, Office Manager at PFA.

The Industrial Planning Tool is a living application that OSKY is proud to support in partnership with the Police Federation, showcasing the enhanced productivity and service provided through true digital transformation.

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